Frequently Asked Questions (FAQs)
1. What is Shree Rang Bazaar?
Shree Rang Bazaar is a celebration of Indian craftsmanship, offering a thoughtfully curated collection of handcrafted clothing, home décor, and lifestyle products. We collaborate with local artisans and Self-Help (SHGs) to bring their traditional skills to a wider audience.
2. Are your practices environmentally friendly?
Yes, we are deeply committed to sustainability. From eco-friendly packaging to promoting slow fashion, every step we take aims to minimize our environmental footprint while supporting ethical and responsible practices.
3. Do you offer customization options?
We currently provide limited customization for select items. For inquiries, feel free to email us at support@shreerangbazaar.com, and we’ll do our best to accommodate your needs.
4. What is your policy on returns and exchanges?
- Domestic Orders: You can return or exchange unused products in their original condition within 7 days of delivery.
- International Orders: Returns are only accepted for defective products, which must be reported within 7 days of delivery.
For more details, visit our Return & Exchange Policy or contact our support team.
5. How should I care for handcrafted items?
- Delicate items (e.g., Gota Patti): Dry cleaning is recommended to maintain their intricate details.
- General care: Wash separately to avoid color bleeding and keep products away from liquids to preserve their quality.
6. Why might there be slight differences in the products?
Each product at Shree Rang Bazaar is handcrafted with love and care. Slight variations in color, design, or size are natural and reflect the unique artistry of the craftspeople.
7. How can I track my order?
Once your order is shipped, you’ll receive a tracking link via email or SMS. This link allows you to monitor the progress of your shipment.
8. How do I get in touch with customer support?
We’re here to help! Reach us at:
- Email: support@shreerangbazaar.com
- Phone: +91-9236519069
9. Do you ship outside India?
Yes, we provide international shipping. However, returns for international orders are only applicable to defective products and must be reported within 7 days of delivery.
10. Why choose Shree Rang Bazaar?
By choosing Shree Rang Bazaar, you support skilled artisans, promote sustainable living,empowered Self Help Groups and celebrate India’s rich heritage. Each product is a story of passion, craftsmanship, and culture brought to life.
Disclaimer Policy of Shree Rang Bazaar
At Shree Rang Bazaar, we are committed to bringing you authentic, handcrafted products that honor the rich heritage of Indian traditions. However, we kindly request you to keep the following points in mind while making your purchase:
- Handcrafted Uniqueness:
Each product is meticulously crafted by skilled artisans, making every piece one of a kind. Slight differences in color, design, pattern, or size are a natural reflection of the handmade process and should not be considered flaws.
- Color Representation:
While we strive for accurate color representation, actual product colors may vary slightly from the images shown due to differences in screen settings and lighting during photography.
- Care Instructions:
To maintain the quality and beauty of delicate items, such as Gota Patti designs, we recommend opting for professional dry cleaning. Avoid contact with liquids or harsh chemicals to ensure their longevity.
- Product Availability and Customization:
Many of our items are made to order or sourced in limited quantities. Slight variations may occur, but we ensure that each piece is crafted with the utmost care to reflect the intended design.
- Eco-Friendly Packaging:
We use sustainable, eco-friendly materials for our packaging. While every effort is made to maintain consistency, minor variations in packaging materials may occasionally occur.
- Legal Jurisdiction:
Any disputes arising from purchases will fall under the jurisdiction of the courts in [Barabanki].
By choosing Shree Rang Bazaar, you acknowledge and agree to these terms, embracing the beauty and authenticity of handcrafted artistry. For further assistance or queries, please contact us at support@shreerangbazaar.com or call us at +91-9236519069